Operational Excellence (OpEx) Reviews: The Weekly Meeting That Actually Changes Behavior
In this episode of Braintrust, Cortex co-founder and CTO Ganesh Datta sits down with Shawn Burke, Distinguished Engineer at Cortex. Shawn has led operational excellence efforts at Microsoft, Uber, and SoFi, and brings a practitioner's playbook for how to actually run these weekly reviews, from automating red/green reports, including senior leadership, and engaging in relentless follow-through on action items.
June 18, 2026